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Warranty - Return Merchandise Authorization (RMA).

Qian will warranty this product in all its components and workmanship for the period of 24 months, counting from the date of purchase against any defects in manufacture and functionality of the product, during normal and domestic use.

Qian guarantees the buyer the absence of any manufacturing and operation anomalies, including parts, components or materials of the product.

1. This policy covers only products marketed by Qian, through its authorized distributors within the United States.

2. This warranty must be presented with the defective product in order to be valid, completely filled out and stamped by the distributor that made the sale, invoice or receipt, or proof of purchase in the place where it was bought or the National Service Center.

3. Qian may use new, refurbished or used parts that are in good condition to repair or replace any product, at no additional cost to the consumer, as long as the warranty period specified in this policy has not been completed.

4. If the product is not repairable, it will be exchanged for a similar product or with superior characteristics.

5. The time for repair will not exceed 30 natural days from the date the product was received by Qian or its Authorized Service Center.

6. Qian will cover shipping costs required for presentation of the product within the network of our Authorized Service Centers.

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